Alien Outfitters Review: Is It A Worthy Fashion Brand?
Recently, Alien Outfitters has risen up as a representative of ladies who are rebellious and confident to break all the rules and prejudices about a girl’s style.
The extremely noticeable look of Alien’s clothing is very intriguing to the public, so more and more people have started to research and find out who they are.
For those who are searching this brand name on Google, this Alien Outfitters review will give you a deep look into its advantages and disadvantages as well as determine if it is a legit store.
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What Do Customers Say About Alien Outfitters?
For Alien Outfitters, every customer, whether they’re paying for a $10 or $1000 bill, is very valuable.
AO’s chief principle is to treat customers how they would want to be treated and never discriminate between buyers. That’s why most customers tend to come back over and over again to the store after the first purchase.
What's cool about this brand is that their entire customer base is truly a fan base of positivity and love. We, as a loyal lover of Alien, have chosen to stay because of their uniqueness and that they make us feel so different.
It’s not only a place where you can buy clothing favorites but also where you can welcome and be sincere to your colors.
Buyers have also admitted that Alien’s customer service is out of this world.
For some reasons, some received the wrong merchandise, and some received damaged items, but they all quickly get a return, a heartfelt apology, and a gift card right after complaining to the store.
Alien considers these situations a great chance to prove their top-notch customer service. The gift card is a clever idea since it not only helps maintain happy customers but also encourages them to come back and shop again.
Sometimes, the store also adds a few freebies or stickers to the replacement orders. These little things can really go above and beyond, showing that AO really cares about their buyers!
Ana, the founder of Alien Outfitters, handles all the customer service and responds to every single email. So, we can clearly see that product quality is not the company’s only concern, but customer satisfaction pre- and post-purchase is also their top priority.
Another strong point that helps Alien keep loyal customers around is their carefully and nicely wrapped packaging.
During the brand-building process, they keep focusing on creating packaging that stands out from the rest.
When buyers opened their packages, they saw confetti literally jump out at them, and they were impressed at how wonderful it was to come to the store. That was what made them want to come back.
In-Depth Alien Outfitters Review: Pros & Cons
Good Things
One of the biggest advantages of the company is that there are very few online retailers offering the products they offer.
If you surf through all the feedback about Alien Outfitters, you will see girls who buy, for example, ‘sensitive’ stickers with lighter cases.
Isn’t it interesting to be able to buy all these items in one place? Seldom can a brand offer this convenience to lady customers!
Usually, girls don’t want to go to a store and buy those things in person. So, Alien as an online retailer gives them a perfect chance to do it.
Besides, the brand possesses a super one-of-a-kind clothing range with creative, unusual designs & patterns. They use materials that have a four-way stretch for most of their products, meaning the fabric can stretch and ecover on the lengthwise and cross grains.
From tops to bottoms, all apparel comes with precise cuts and is hand-sewn meticulously after printing. They are all very holographic, rainbow, and unique.
Likewise, Alien’s accessories and lingeries reflec a very ‘alien’ vibe, particularly targeted to young, sexy, and wild women.
With all of these beauties, it’s surprising that Alien Outfitters’ pricing is quite reasonable. The products are value for money rather than pricey; the prices really match what we’ve received in our packages.
If you add a coupon code from Alien Outfitters to your order, you'll be totally content with the amount you need to pay.
Not-So-Good Things
Ironically, the biggest advantage that Alien possesses is also a major disadvantage that the brand has to be mindful of. All the clothing and accessories they sell are typically ones that many entrepreneurs would avoid since it’s more difficult to advertise.
Some advertising platforms are oftentimes tight about their censorship policies and don’t allow ‘sensitive things.’ Also, a lot of payment processors won't allow that, along with social media platforms.
The site is only available to users who are 18 years of age or older. However, younger buyers with strong personalities may be curious and find any way to reach out to the brand without supervision!
Is Alien Outfitters Safe?
The answer is yes. Alien Outfitters is a reliable fashion manufacturer that has gained a vast follower base on various platforms, including:
Thousands of consumers have shopped here for a very long time, and their information as well as privacy are still guaranteed.
Can You Return Your Order?
If you are unsatisfied with your order, you can return it for a store credit within 30 days of the USPS delivery date. Note that all returns must be sent back unused in their original packaging, and Alien does not accept returns on lingerie or swimming.
All sale items are considered final sale. Items returned with stains, odor, excessive hair, damage, or past the 30 day mark will be seized.
However, you will be responsible for the return shipping costs. Once the company receives your return, they will transfer a full store credit within 7 business days.
Damaged items will receive a replacement, and if not in stock, a store credit will be issued. When contacting the brand about a damaged item, you need to attach a photo of the damaged item, packing slip, and packaging for faster service.
Remember to contact them as soon as possible, within 48 hours of receiving a damaged item in order to receive a replacement free of charge.
Alien takes all chargeback inquiries very seriously and, when asked, will provide your bank with extensive information regarding this matter.
If you need any information regarding your order so that you may file a dispute with your bank, feel free to inform them. They will do their best to provide you with that material.
If you placed an order for the wrong size, or duplicated your order, use the contact form to get in touch with the company. They do honor refunds for accidental duplicate orders.
Is Your Personal Information Secured?
Be assured that your information is covered under a proper security policy. The company will use the information you submit only to operate, maintain, and provide the features and functionality of the service or otherwise in connection with their business in relation to the site.
They’ve put into place appropriate measures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information they collect on the site.
Conclusion: Is Alien Outfitters Worth Your Money?
Alien Outfitters believes that being genuine is what a customer will remember, versus an automated computer responding to them. We can truly feel their dedication and enthusiasm through shopping experiences at the store.
There are definitely upsides and downsides, but it’s amazing to possess creative products that are exclusively available only at this store, versus most fashion brands who offer similar items.